@Misc{BVMC:291055, author = {Cardona Castellanos, Randi Alberto}, title = {La resolución de conflictos en los Centros Educativos}, publisher = {Alicante : Biblioteca Virtual Miguel de Cervantes, 2012}, year = {2012}, url = {https://www.cervantesvirtual.com/nd/ark:/59851/bmcgb2q8} }